3-Year Warranty Protection

Your Erythros SciLight Pro is covered by our comprehensive warranty program.

What's Covered

  • All electronic components and circuitry
  • LED arrays and optical components
  • Power supply and adapters
  • Control systems and displays
  • Cooling systems
  • Structural components and housing

Warranty Period

Your warranty is valid for 3 years from the date of purchase. Professional models include an option to extend to 5 years.

Not Covered

  • Damage from accidents, drops, or misuse
  • Water or liquid damage
  • Unauthorized modifications or repairs
  • Normal wear and tear
  • Cosmetic damage that doesn't affect functionality
  • Damage from improper voltage or power surges

Important Documentation

Please keep your proof of purchase and warranty card in a safe place. These will be required when filing a warranty claim.

Warranty Claim Process

Contact Customer Support

Reach out to our dedicated support team through email, phone, or chat to initiate your warranty claim.

Provide Documentation

Share your proof of purchase, warranty card information, and a detailed description of the issue.

Evaluation

Our technical team will evaluate your claim and may request photos or videos to better understand the issue.

Resolution

Depending on the issue, we will repair, replace, or provide parts for your device, typically within 7-14 business days.

Need Help with Your Warranty?

Our customer support team is ready to assist you with any warranty questions or claims.

For complete warranty terms and conditions, please refer to the documentation that came with your device or contact customer support.