Terms of Service
Last Updated: May 1, 2025
1. Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
2. Products and Services
Erythroslight offers light therapy devices and related accessories. All products are described with reasonable accuracy on our website, but we do not guarantee that product descriptions or other content are error-free, complete, reliable, current, or accurate.
3. Purchases and Payment
When you make a purchase, you agree to provide current, complete, and accurate information for all purchases. All payments must be made through our secure payment processor. Prices are subject to change without notice. We reserve the right to refuse any order placed through our website.
4. Shipping and Delivery
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs, international shipping regulations, or other factors outside of our control. Risk of loss and title for items purchased pass to you upon delivery.
5. Returns and Refunds
60-Day Money-Back Guarantee. All SciLight Pro panels may be returned for any reason within 60 days of delivery.
No restocking fees. Simply return the unit in its original packaging and working condition.
Free returns – U.S. & Canada. We email a prepaid UPS Ground label (no cost to you).
International returns.
- We'll credit up to US$50 / €45 / £40 toward your return freight. Please choose a tracked, economy service and upload the receipt within 7 days of shipment.
- If a quoted return exceeds US$200, our team can instead issue a 70% refund while you keep or responsibly recycle the unit.
Refund timing. Refunds are processed to the original payment method within 14 business days of inspection.
6. Visual and Marketing Content Disclaimer
Some visual content on this website — including testimonial images, product demonstrations, and before-and-after examples — is intended for illustrative and marketing purposes only. These visuals represent typical results based on product usage and are not guaranteed outcomes. Unless explicitly stated, individuals shown in such content are not actual customers. Individual results will vary.
7. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@erythroslight.com
Address: 2108 N ST STEN, SACRAMENTO, CA 95816