Shipping Policy

At Erythros Light, we want you to know exactly what to expect from the moment you place your order until it arrives at your door.

Order Processing Times

Due to high demand for the Erythros Laser Pro Mask, our current order processing window is 2 to 4 weeks from the order date. This timeframe is communicated at checkout, in your order confirmation email, on the product page, and in our FAQ. Orders are processed in the order they are received as inventory becomes available from our supplier.

Domestic Shipping (United States)

Once your order ships, standard delivery within the contiguous United States takes 2 to 4 business days via our carrier partner. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

International Shipping

We ship internationally. Once your order ships, international delivery typically takes 7 to 14 business days depending on your destination country and local customs processing. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

International customers may be responsible for any import duties, taxes, or customs fees imposed by their destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Order Status & Updates

You will receive:

• An order confirmation email immediately after checkout
• A follow-up email confirming your order is in queue and reinforcing the current shipping window
• A shipping confirmation email with tracking information once your order ships

Questions About Your Order

If you have not received an update within the disclosed window, please contact our support team at support@erythroslight.com and we'll be happy to help.

Contact Us

Email: support@erythroslight.com
Address: 2108 N St Ste N, Sacramento, CA 95816